Subscription & Billing Policy

Effective Date: Oct 1,2026

1. Our Subscription

We offer a monthly subscription plan for artificial floral bouquets: [ascentpulse-Bloom of the Month Box]. Each month, we ship a curated artificial bouquet or floral arrangement to your door.

2. Billing Cycle & Charges

  • Your subscription renews automatically every 30 days (monthly) on the same date as your initial order.
  • Each renewal charge is $[19.99] USD (plus applicable shipping [and tax]) unless you choose a different plan.
  • We will charge the payment method you saved at sign-up on the renewal date.
  • You will receive an email reminder at least [3] days before each recurring charge.

3. Payment Method Saved on File

By subscribing, you explicitly authorize us to store your payment method (via PayPal Vault / merchant-initiated transaction) and to charge it automatically for each monthly renewal until you cancel. You may update or remove your saved payment method at any time from your account dashboard, or by emailing us at service@ascentpulseus.com.

4. When You Are Charged

  • First charge: at the moment you sign up.
  • Subsequent charges: on the same calendar date each month (or the closest business day).
  • We do not charge before the renewal date unless you add a one-time product to your order and explicitly confirm it.

5. How to Cancel

You may cancel your subscription at any time, with no penalty:

  • Cancel directly from your account dashboard, or
  • Email us at service@ascentpulseus.com with the subject line "Cancel Subscription".
  • Cancellation takes effect at the end of the current paid period — you will still receive the box you have already paid for, and you will not be charged again.
  • We do not offer pro-rated refunds for partial months.

6. Cancellation After a Renewal Charge

If a renewal has already been processed, your cancellation will apply to the next cycle. If you have just been charged and no longer wish to continue, contact service@ascentpulseus.com within [7] days to request a refund.

7. Shipping

  • Subscription boxes ship around [Day 1 – Day 5] of each month.
  • Delivery takes approximately [5–10] business days within the US.
  • Shipping fees: [included / $12.99 per box].

8. Changes to the Plan

We may change the box contents, price, or schedule with at least [7] days' advance email notice. If you do not accept the change, you may cancel before the next renewal.

9. Refunds

Subscription refunds are handled per our Return & Refund Policy. Damaged or incorrect boxes will be re-shipped or refunded upon contact within [14] days of delivery.

10. Contact Us

For any question about this policy, or to opt out of saved payment methods:

Email: service@ascentpulseus.com

ASCENT PULSE PTE. LTD.

Company Address: 10 KAKI BUKIT ROAD 2, #01-36, FIRST EAST CENTRE, SINGAPORE 417868