Privacy Policy

Last updated: Oct 1,2026

At Ascent Pulse ("we," "us," "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable US and international privacy laws.

Information We Collect

When you place an order or browse our site, we may collect:

  • Personal identification information: your name, email address, shipping address, billing address, phone number
  • Payment information: credit/debit card number, billing details (processed securely through our payment providers; we do not store full card numbers on our servers)
  • Order information: products purchased, order date, tracking details
  • Technical data: IP address, browser type, device information, cookies, and browsing behavior on our site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support emails
  • Send marketing emails (only if you have opted in)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations

We Do Not Sell Your Information.

We may share your information with trusted third-party service providers who help us operate our business (shipping carriers, payment processors, email marketing platforms, website hosting). These partners are only permitted to use your data to provide services to us and are contractually obligated to keep it confidential.

Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze site traffic. You can choose to disable cookies through your browser settings; however, some features of the site may not function properly without them.

Your Rights (US & International Users)

Depending on your location (including California under CCPA/CPRA, and EU/UK under GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing emails at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, email us at service@ascentpulseus.com.

Marketing Emails

When you subscribe to our email list, you agree to receive:

  • Product updates, promotions, and seasonal offers
  • Order and shipping-related emails (transactional, non-subscribable)

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Transactional emails (order confirmations, shipping updates) cannot be unsubscribed from as they are necessary to fulfill your order.

Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways, restricted data access) to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

For any privacy-related questions: service@ascentpulseus.com

Ascent Pulse Pte. Ltd.,

10 Kaki Bukit Road 2, #01-36, First East Centre, Singapore 417868