Contact Us

We'd love to hear from you.

Customer Service Email: service@ascentpulseus.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (SGT / UTC+8)

We typically respond within 24 business hours. Please note that we do not operate on Singapore public holidays; inquiries sent on those days will be answered the next business day.

Our Company: Ascent Pulse Pte. Ltd. 10 Kaki Bukit Road 2, #01-36, First East Centre Singapore 417868

For order-related questions, please include:

  • Your order number (found in your confirmation email)
  • The product name you purchased
  • A brief description of your question or issue

For wholesale, partnership, or press inquiries, please email us with the subject line "Wholesale / Partnership / Press" and our team will route your message to the right person.